IT Managed Services
- Server & Desktop Management – Servers are critical to company productivity and success so it is important that they are maintained and supported. In fact, servers are in many ways like cars. Anti-virus and Microsoft patches are like the gas and oil in your car, which need to be there at all times for your server to be healthy.
- Windows Update Management – We provide the patch management software and licensing for your servers and ensure that the patches are updated regularly. We proactively fix any failed patch installations.
- Antivirus Licensing & Monitoring – We provide the antivirus software and licensing for your servers and keep the software configured and updated as needed to ensure the highest level of protection. We monitor servers for virus activity and provide virus removal in the unlikely event of an infection.
- Network Monitoring – We provide the monitoring software and licensing for your servers and monitor their critical components, such as the CPU, memory, and disk space. For Exchange servers, we monitor the services required for clean and proper mail flow. For SQL servers, we monitor the services required for database connectivity.
- Helpdesk Services – We will serve as your corporate helpdesk for general technology assistance, answering calls, resolving technology problems, and if needed, connecting remotely to your computers to keep things running smoothly.
- Offsite Backup – StorageLogic, our fully managed online disaster recovery service gives you the comfort of knowing that your company’s critical information is safe in the event of a disaster. We monitor the backup process daily and ensure that backups are successfully being completed. If a backup fails to complete successfully, we track down the problem and ensure that backups are running again as quickly as possible. Because we back up your data to our local datacenter, we are able to restore your data to you in the case of an emergency faster than other IT providers.
- Hardware & Software Procurement – We can help you put together a comprehensive IT asset strategy to improve your IT infrastructure. We have strategic relationships with Microsoft, Dell, Google and several industry leading hardware and software vendors. Through these relationships, we will be able to help you procure the needed IT infrastructure to support your growing business.
.